Shipping & Returns

SHIPPING

UK Standard Delivery.

1 After we have accepted your order, please allow up to 3 business days to process your order prior to us sending your order out for delivery.

3. Customers will be contacted directly should we be unable to process orders in this time-frame. During peak seasonal periods, please allow up to 5 business days after we have accepted your order for your order to be processed and then sent out for delivery.

4. During seasonal periods and bank holidays, delivery times may vary. For an up-to-date national holiday schedule, please visit Royal Mail’s customer information shipping pages.

RETURNS

Returning an order

We are sure you will love your purchase. However, if for any reason you are not, we are happy to offer you a refund.

Please return your order to us within 14 working days from purchase if it is unwanted and 30 days if any of the goods are faulty. Please return unopened, unused and in original condition. In the interests of hygiene we are unable to accept any items that have been used or with broken seals.

We reserve the right to refuse a refund if your item(s) are non-saleable.

It is our customers’ responsibility to cover the initial cost of a return shipment. Please ensure a tracked service is used and a tracking reference and receipt is kept for proof of purchase.

All online purchases must be returned to:

Youngmans Oxford

38 High Street,

Oxford,

OX1 4AN

01865 244 469